Issue with new user logins

Resolved·Partial outage

We have confirmed the issue has been fully resolved and new users are able to successfully login.

Tue, Jul 28, 2026, 12:17 AM

(2 months ago)

Affected components

Jul 27, 2026, 08:19 PM

08:44 PM

EdSights Retain

EdSights Admit

Updates

Resolved

We have confirmed the issue has been fully resolved and new users are able to successfully login.

Tue, Jul 28, 2026, 12:17 AM

Monitoring

We have implemented a fix and are monitoring for any additional issues.

Mon, Jul 27, 2026, 08:44 PM(3 hours earlier)

Identified

We have identified the root cause of an issue that is preventing new users from logging into the EdSights platform and are working on remediation.

Mon, Jul 27, 2026, 08:19 PM(24 minutes earlier)