Resolved
We have identified the root cause of the issue as blocks being performed by a specific internet service provider, which has now been resolved. No EdSights-managed systems were associated with this issue.
Monitoring
We have received reports from some affected users that the issue has self-resolved. We are continuing to monitor for additional issues and our downstream providers are continuing to investigate the root cause.
Investigating
We have received reports from a small number of users who are experiencing timeout errors when trying to reach app.edsights.io. We currently believe the issue is related to a downstream application hosting provider and are continuing to investigate.
